TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

We are seeking a skilled and dedicated Medical Assistant (MA) to join our team. The MA will play a vital role in both clinical and administrative functions to ensure smooth operations and exceptional patient care. Clinical responsibilities include taking and recording vital signs and medical histories, preparing patients for examinations, drawing blood, and administering medications. Administrative tasks involve answering phone calls, registering patients, scheduling appointments, and managing payments. This is a dynamic role for someone passionate about providing compassionate care and efficient support in a healthcare setting.

Responsibilities:  

• Interview patients to gather medical information and confirm the purpose of the visit.
• Prepare treatment rooms for patient examinations, ensuring they are stocked, neat, and clean.
• Show patients to examination rooms and prepare them for exams by performing preliminary physical tests (e.g., blood pressure, height, weight, temperature).
• Record patients' medical history, vital signs, and test results in the Electronic Health Record (EHR) system.
• Assist medical staff during exams and treatments, including handing instruments and performing tasks such as giving injections and removing sutures.
• Perform laboratory procedures, including urine analysis, cultures, immunizations, hemoglobin testing, lead levels, and EKGs.
• Collect and prepare blood, tissue, or other specimens for laboratory testing.
• Administer respiratory treatments, injections, and immunizations following protocols or standing orders.
• Sterilize instruments per guidelines and maintain accurate sterilization logs.
• Explain treatment procedures, medications, diets, and physicians' instructions to patients.

Qualifications:

• High school diploma or equivalent
• Graduate of an accredited Medical Assistant Program
• Knowledge of medical terminology, medical laboratory procedures and healthcare operations and work flow
• Bilingual in English and Spanish
• Medical Assistant Certificate (from an accredited school
• Current Basic Life Support (BLS) Certification for Healthcare Providers

• Associate's Degree in Healthcare related courses
• At least one (1) year of Medical Assistant experience strongly preferred
• Six (6) months of experience with documentation in an EHR system
• Phlebotomy training strongly preferred 

• Competitive Compensation
• Generous Time Off
• Low-cost health, dental, vision & life insurance
• Tuition Reimbursement, Employee Assistance program

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

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